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T1 Housing
​Play & Stay FAQ's



Q.  WHY USE A PLAY & STAY POLICY​?
Play & Stay policies are among the most effective tools available to ensure an adequate quantity of high-quality accommodations for our event guests.

​One of the main reasons cities choose to host sporting events like our partners is because of the positive economic impact they bring to their communities.  A considerable driver of that positive economic impact is through hotel nights.

​By having a Play & Stay policy, T1 Housing can guarantee our host partners that our client's events will have a tangible effect on local businesses within their community.
Our commitment to filling team rooming blocks for our host partners encourages greater community support of events in terms of accommodations and availability - and ultimately leads to more quality bids from quality hotels –  with packages that offer more rooms at lower rates for our guests. 
​
To continue to partner with host communities with the best interest of our event guests in mind, it is crucial that we have a Play & Stay policy to ensure quality accommodations.


​Q.  HOW DOES PLAY & STAY HELP MY TEAM

     LOW GROUP ROOM RATES

Play & Stay leverage allows us to negotiate collectively lower room rates for our blocks. Without Play & Stay, a considerable number of hotels in the best locations would only make rooms available at higher rates. 

With our commitment to filling team rooming blocks for our events, our hotel partners can offer rooms for lower rates than if we had to reserve rooms on an individual basis.  Moreover, we often get perks that typically come with higher rates on the hotel’s public website or other booking sites, such as the same rate no matter how many people are in the room, the ability to refund your reservation up to 24-48 hours before the check-in date, free breakfast, free Wi-Fi, etc.
 



     MORE ROMS - CLOSER TO THE TOURNAMENT LOCATION

Hotels that are familiar with our Play & Stay policies know that their block will fill up and are willing to work with T1 Housing to allocate rooms. This, in turn, produces more rooms closer to the tournament location and more rooms at a wider variety of hotels and price points.



     DIRECT SERVICE

T1 Housing has staff available throughout for the entire life-cycle of all events and work closely with our event partners.


OTHER GENERAL PLAY & STAY FAQ'S
  • What determines the rules for Play & Stay?
    • While T1 Housing recommends common practice guidelines and procedures for Play & Stay policies, our partners may employ their own unique Play & Stay policy.  T1 Housing will implement all procedures necessary to fully support those policies.​

  • What organizations use Play & Stay?
    • The concept of the Play & Stay policy is utilized by all T1 Housing partners and many other leagues and organizations across the athletic landscape.  Most host partner locations and properties have standard industry practice Play & Stay guidelines of their own and are eager to work with most Play & Stay organizations.

  • What hotels will be available via Play & Stay?
    • T1 HOUSING and our partners will consider all hotels willing to offer a contract for rooms at a reasonable rate. T1 HOUSING evaluates multiple properties near event sites for factors including cost, location, and amenities when determining which hotels to contract with for a particular event.

  • What kind of rooms does T1 HOUSING block?
    • The most common team rooms are queen/queen or double/double rooms - that is, a room with 2 queen beds or 2 double beds. Rooms are always nonsmoking.
    • We will also accept rooms block bids with a single king bed and a sofa bed to ensure enough accommodations for all teams in any given event location.

  • What rate can I expect from a Play & Stay hotel?
    • Rates vary by market location, but are generally between $129 to $179 a night, excluding tax.  Please keep in mind that T1 Housing DOES NOT set the rates offered by hotels.  All rates are offered specifically by the hotel.
 
  • What if we see a lower rate available somewhere else?
    • In general, if you find a cheaper rate available on the hotel website or on another booking site, we encourage you to let T1 HOUSING staff know. However, you should look at the details of the room rate first. Is it for the same room type? How many rooms can you get at that rate? Is the rate the same if you have 2 people in the room vs 4? Is the room refundable or not? Often, the lowest rate listed on external booking sites is for a single room with 1 or 2 people and that rate is nonrefundable. 
 
  • What if the hotel we want is not on the list of options?
    • We consider proposals from any hotel that wants to host teams, and actively solicit hotels to negotiate rates. However, a hotel cannot be forced to offer a room block for an event; it is a business decision by the hotel. Sometimes hotels have previous engagements booked on the tournament dates and do not have rooms available to provide a block. Also, some hotels offer rooms at rates that are considered too high for most guests.
 
  • Who should I contact if I have any issues during my hotel stay?
    • Contact T1 HOUSING staff immediately a 1-855-3HOTELS or you can email us at info@t1housing.com. Contact information for T1 HOUSING is also provided to teams and players directly on all t1housing booking confirmations. We will work with the hotel and the host city to resolve the situation as soon as possible. 
 
  • Should I contact the hotel to make arrangements for our team?
    • Room block contracts are negotiated and secured with the sales departments and General Managers at each of the properties.  Front Desk workers are not always aware of or up to speed on the specifics of the Play & Stay policies that your tournament provide requires from event to event.​
    • Housing Arrangements made outside of T1 Housing DO NOT qualify for Play & Stay credit for events.

​




​​PARTNER SPECIFIC PLAY & STAY FAQ

​Always check the specific Play & Stay FAQ's of your event provider
​prior to registering for an event.

  • How many rooms does our team have to book?
    • See specific partners policy 

  • How many nights does our team have to stay?
    • ​See specific partners policy​

  • When is our deadline to complete our booking process?
    • ​See specific partners policy​

  • Do any exceptions apply?
    • See specific partners policy

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​​Customer Care Service:
1-855-3-HOTELS
M - F  |  9:00 am to 5:00 pm  (EST)   
*after hours service is monitored - please leave a voicemail or text message
​info@t1housing.com

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  • Our Services
    • Contact Us
  • T1 Play & Stay
    • T1 Policy >
      • T1 FAQ's
    • AC Sports Play & Stay Policy >
      • AC Sports Play & Stay FAQ's
    • Cap Classic® Play & Stay Policy >
      • Cap Classic® Play & Stay FAQ's
  • Our Partners
    • AC Baseball
    • AC Softball
    • Cap Classic®
    • AC Sports Affiliate Series